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Registered NDIS provider 4050094311 · National intake
Supported Independent Living (SIL) in Canberra
Supported Independent Living referrals for Canberra — handled through our national intake team; we confirm what can be arranged near you before anything starts.
How to refer
- Call 1300 380 692
- Email admin@alphacommunitycare.com.au
- Make a referral
Before anything starts, we confirm what support can be arranged near you, and when.
SIL enquiries from Canberra are often about a settled home in Belconnen, Woden, Tuggeranong, Gungahlin or nearby Queanbeyan. Referrals come through our national intake team.
Call 1300 380 692 or email admin@alphacommunitycare.com.au. Before anything starts, we confirm whether a SIL arrangement can be made near you, and when. Mention an ACT or NSW address early if that applies — it helps us give a useful answer.
If the home or current address is across the border in Queanbeyan, say so early so we can talk through the practical details.
What happens after you refer
- Intake reviews the referral and gets in touch.
- We clarify goals, overnight needs, preferred suburbs in Canberra, and any health supports.
- We confirm whether a SIL arrangement can be made near you — and when — before anything starts.
- Only then do we discuss agreements, introductions and a proposed start.
Who this page is for
Participants and families comparing SIL options in Canberra; support coordinators and LACs who need a clear capacity answer; hospital discharge planners who need an honest timeframe; and plan managers who need plain-English next steps.
Related supports people often discuss with SIL: Support Coordination, Community Nursing Care, SDA, or STA/respite. See also Back to the Canberra hub and Supported Independent Living (SIL).
Our intake team will get back to you.
A note for families and coordinators
You do not need perfect paperwork to start a conversation. Call 1300 380 692 or email admin@alphacommunitycare.com.au with what you know. We will help you work out the next step for Canberra in plain English, including who else needs to be involved (for example a support coordinator, LAC, discharge planner or plan manager).
Related links
Supported Independent Living (SIL)
Supported Independent Living in Canberra
Common questions
Do you offer Supported Independent Living (SIL) in Canberra?
We take referrals for supported independent living (sil) from Canberra and confirm what can be arranged near you before support starts.
How do Canberra referrals work?
Referrals from Canberra come through our national intake team, with local hubs in Docklands (Melbourne) and West Perth. Before anything starts, we confirm what support can be arranged near you, and when.
Are you a registered NDIS provider?
Yes. Alpha Community Care Pty Ltd is a registered NDIS provider (4050094311; ABN 31 644 871 723).
How do I refer?
Call 1300 380 692, email admin@alphacommunitycare.com.au, or use Make a referral.
Ready to talk?
Make a referral or call intake on 1300 380 692. Email admin@alphacommunitycare.com.au.

