Policies

How we run — written down.

Trust requires transparency. Our core policies are published here — aligned to the NDIS Practice Standards and regularly reviewed.

How everyone associated with Alpha Community Care—employees, leaders, and contractors—is expected to behave.

How participants, families and stakeholders can raise concerns, compliments or ideas — and how we respond.

How we support participants to make their own decisions — and how we act when they need additional support.

How we protect participants’ privacy, personal information and sense of self across everything we do.

Alpha Community Care has zero tolerance for abuse, neglect, violence, exploitation or discrimination — by anyone, against anyone.