NDIS Support Coordination in Sydney

Support coordination in Sydney is about helping someone understand their NDIS plan, connect with providers and stay on track with goals — without taking over their decisions. Referrals come through our national intake team, with hubs in Docklands and West Perth. On the Commission register we hold Assist-Life Stage, Transition (0106). We do not claim Specialised Support Coordination (0132).

Support coordinators, LACs, hospital teams, plan managers and participants themselves refer this way. Share how the plan is managed, current providers and the coordination level sought.

What happens after you refer

1. Call 1300 380 692 or email admin@alphacommunitycare.com.au, or use Make a referral.
2. Share plan details, suburb and the support you need.
3. We confirm what can be arranged near you, and when.
4. Only then do we talk through agreements and a start date.

People often ask about Sydney CBD, Parramatta, North Sydney, Liverpool, Penrith, Blacktown. Naming a suburb helps us respond — we still confirm capacity each time.

We aim to get back to you within 1 business day.

More detail on the national service page: Support Coordination. For the full Sydney overview, see Back to the Sydney hub.

A note for families and coordinators

You do not need perfect paperwork to start a conversation. Call 1300 380 692 or email admin@alphacommunitycare.com.au with what you know. We will help you work out the next step for Sydney in plain English, including who else needs to be involved (for example a support coordinator, LAC, discharge planner or plan manager).

Related links

Back to the Sydney hub

Support Coordination

Make a referral

Common questions

Ready to talk?

Make a referral or call intake on 1300 380 692. Email admin@alphacommunitycare.com.au.