Registered NDIS Provider · Servicing Australia
City hub · Perth
Registered NDIS provider 4050094311 · West Perth hub · Lvl 1/100 Havelock St
NDIS provider in Perth
With a hub in West Perth, we take Perth and WA referrals for SIL, support coordination, community nursing and everyday NDIS supports — and we confirm what can be arranged near you before anything starts.
How to refer
- Call 1300 380 692
- Email admin@alphacommunitycare.com.au
- Make a referral
Before anything starts, we confirm what support can be arranged near you, and when.
Perth families and coordinators often need straight answers about SIL, nursing and everyday supports across a wide metro area — from the inner west through to Joondalup, Fremantle, Rockingham and Mandurah. Distances matter here: what works in West Perth may need a different conversation for a southern suburb. We would rather confirm capacity early than leave you waiting on a vague promise.
Our West Perth hub at Lvl 1/100 Havelock St, West Perth WA 6005 supports intake and coordination for Western Australia. Supports are delivered in the community. Ask intake about current home availability rather than assuming a listing is still open.
Areas we can talk about for Perth
Through intake, we discuss referrals across the Perth metro area and greater WA where we can arrange support. People often ask us about West Perth, Perth CBD, Joondalup, Fremantle, Rockingham, Mandurah, Midland, Stirling, as well as Cannington, Armadale. Naming a suburb here is a starting point — we always confirm travel, rostering and fit for your situation before support starts.
What happens after you refer
Referrals from Perth and across Western Australia come through our national intake team and our West Perth hub. Call 1300 380 692, email admin@alphacommunitycare.com.au, or submit a referral online. Before anything starts, we confirm what support can be arranged near you, and when. We aim to get back to you within 1 business day.
It helps if you can share the participant’s goals, how the plan is managed (agency, plan or self-managed), the supports you are looking for, the suburb, and any hospital or urgency dates. We will not start supports on a promise we cannot keep.
What support can look like in Perth
Depending on the plan, that might mean help at home with daily routines, community nursing visits, support coordination to keep providers organised, a short respite stay, or Supported Independent Living with a consistent team. We talk through options in plain English and only propose what we can actually arrange.
Who we work with
We work with WA support coordinators, LACs, hospital discharge planners, plan managers, and participants or families who refer themselves. Where a justice-related situation is involved, say so early so we can check fit against our approved registration groups.
Supports we can discuss for Perth
This hub covers the NDIS services on our live Services page that match our approved registration groups — including SIL, SDA, support coordination (0106), community nursing (0114), daily living, in-home support, community participation, and short or medium term accommodation (0115). Complex or justice-related referrals are considered only under those approved groups; we do not claim Specialist Positive Behaviour Support (0110) or Specialised Support Coordination (0132). For SIL-focused questions, use the city SIL page linked below.
Working with families and plan managers in Perth
Plan managers can send booking or service-agreement questions to admin@alphacommunitycare.com.au. If you are a family member, call 1300 380 692 and we will talk through which supports fit the plan and what information we need next. If you already have a support coordinator, ask them to include Alpha when they compare providers for Perth. You stay in control of the decision — we just make the next steps clear.
NDIS services we can discuss
These link to our live service pages. Intake confirms what can be arranged near you before anything starts.
Supported Independent Living (SIL) — 24/7 in-home support in a shared or individual household.
Specialist Disability Accommodation (SDA) — Purpose-built housing pathways for eligible participants.
Support Coordination — Help understanding, activating and using an NDIS plan.
Community Nursing Care — In-home nursing for medication, wound care and complex health support.
Assistance with Daily Living — Personal care, meals, household tasks and everyday routines.
In-Home Support — Flexible one-to-one support in the participant's own home.
Community Participation — Social connection, outings and community access matched to goals.
Short Term Accommodation (STA / respite) — Short supported stays for planned breaks or transitions.
Medium Term Accommodation (MTA) — Bridging accommodation while a longer-term home is arranged.
Forensic Disability Services — Complex / justice-pathway SIL referrals considered only under our approved SIL and daily-living registration groups — not a separate Commission registration group.
More in this city
Supported Independent Living in Perth — City SIL page
Supported Independent Living in Perth — Supported Independent Living (SIL)
Support Coordination in Perth — Support Coordination
Community Nursing in Perth — Community Nursing
Respite and STA in Perth — Respite & Short Term Accommodation
Complex disability support in Perth — Complex Disability Support
Common questions
Where is your Perth hub?
Our Western Australian hub is at Lvl 1/100 Havelock St, West Perth WA 6005. Day-to-day supports are delivered in homes and SIL households across Perth and WA.
Are you a registered NDIS provider?
Yes. Alpha Community Care Pty Ltd is a registered NDIS provider (4050094311; ABN 31 644 871 723).
Which areas can you cover?
We take referrals from across Perth and greater WA — including West Perth, Joondalup, Fremantle and Rockingham. Intake confirms capacity for each suburb before support starts.
Can you help with more complex support needs?
We consider complex referrals where they fit our approved SIL and daily-living registration groups. We do not claim registration for Specialist Positive Behaviour Support (0110) or Specialised Support Coordination (0132). Intake will be clear about fit before anything starts.
How do I make a referral?
Call 1300 380 692, email admin@alphacommunitycare.com.au, or use the online forms. Include plan details, suburb and the supports you need.
How quickly will you reply?
We aim to get back to you within 1 business day. For support coordinators, we aim to acknowledge within 2 business hours during business hours.
Ready to talk?
Make a referral or call intake on 1300 380 692. Email admin@alphacommunitycare.com.au.

