NDIS provider for Brisbane

Families and coordinators in Brisbane often need help joining the dots between hospital discharge, everyday support at home, and longer-term options like SIL. Referrals also come from Logan, Ipswich, Moreton Bay and sometimes the Gold Coast or Sunshine Coast. We take Queensland referrals through our national intake team and confirm what can be arranged near you before anything starts.

For SIL questions, use the Brisbane SIL page with this hub. Other supports link through to our national service pages — we only list services that appear on our live Services page.

Areas we can talk about for Brisbane

Through intake, we discuss referrals across Greater Brisbane, Logan, Ipswich, Moreton Bay, and the Gold and Sunshine Coasts where we can arrange support. People often ask us about Brisbane CBD, South Brisbane, Chermside, Indooroopilly, Logan, Ipswich, Moreton Bay, Gold Coast, as well as Sunshine Coast, Toowoomba. Naming a suburb here is a starting point — we always confirm travel, rostering and fit for your situation before support starts.

What happens after you refer

Referrals from Brisbane and across Queensland come through our national intake team, with local hubs in Docklands (Melbourne) and West Perth. Call 1300 380 692, email admin@alphacommunitycare.com.au, or submit a referral online. Before anything starts, we confirm what support can be arranged near you, and when. We aim to get back to you within 1 business day.

It helps if you can share the participant’s goals, how the plan is managed (agency, plan or self-managed), the supports you are looking for, the suburb, and any hospital or urgency dates. We will not start supports on a promise we cannot keep.

What support can look like in Brisbane

Depending on the plan, that might mean help at home with daily routines, community nursing visits, support coordination to keep providers organised, a short respite stay, or Supported Independent Living with a consistent team. We talk through options in plain English and only propose what we can actually arrange.

Who we work with

We work with Queensland support coordinators, LACs, hospital discharge planners, plan managers, community mental-health teams, and participants or families.

Supports we can discuss for Brisbane

This hub covers the NDIS services on our live Services page that match our approved registration groups — including SIL, SDA, support coordination (0106), community nursing (0114), daily living, in-home support, community participation, and short or medium term accommodation (0115). Complex or justice-related referrals are considered only under those approved groups; we do not claim Specialist Positive Behaviour Support (0110) or Specialised Support Coordination (0132). For SIL-focused questions, use the city SIL page linked below.

Working with families and plan managers in Brisbane

Plan managers can send booking or service-agreement questions to admin@alphacommunitycare.com.au. If you are a family member, call 1300 380 692 and we will talk through which supports fit the plan and what information we need next. If you already have a support coordinator, ask them to include Alpha when they compare providers for Brisbane. You stay in control of the decision — we just make the next steps clear.

NDIS services we can discuss

These link to our live service pages. Intake confirms what can be arranged near you before anything starts.

Supported Independent Living (SIL) — 24/7 in-home support in a shared or individual household.

Specialist Disability Accommodation (SDA) — Purpose-built housing pathways for eligible participants.

Support Coordination — Help understanding, activating and using an NDIS plan.

Community Nursing Care — In-home nursing for medication, wound care and complex health support.

Assistance with Daily Living — Personal care, meals, household tasks and everyday routines.

In-Home Support — Flexible one-to-one support in the participant's own home.

Community Participation — Social connection, outings and community access matched to goals.

Short Term Accommodation (STA / respite) — Short supported stays for planned breaks or transitions.

Medium Term Accommodation (MTA) — Bridging accommodation while a longer-term home is arranged.

Forensic Disability Services — Complex / justice-pathway SIL referrals considered only under our approved SIL and daily-living registration groups — not a separate Commission registration group.

More in this city

Supported Independent Living in Brisbane — City SIL page

Supported Independent Living in Brisbane — Supported Independent Living (SIL)

Support Coordination in Brisbane — Support Coordination

Community Nursing in Brisbane — Community Nursing

Common questions

Ready to talk?

Make a referral or call intake on 1300 380 692. Email admin@alphacommunitycare.com.au.