Home · Locations · Adelaide

City hub · Adelaide

Registered NDIS provider 4050094311 · National intake

NDIS provider for Adelaide

Referrals from Adelaide and across South Australia come through our national intake team. Before anything starts, we confirm what support can be arranged near you, and when.

How to refer

Before anything starts, we confirm what support can be arranged near you, and when.

In Adelaide, people often come to us when they need SIL, support coordination or a steady hand after hospital. Northern and southern suburbs, and sometimes regional SA, come up in the same week. We take South Australian referrals through our national intake team and stay clear about what we can arrange near you.

This hub covers the services we list nationally. The Adelaide SIL page goes deeper on Supported Independent Living.

Areas we can talk about for Adelaide

Through intake, we discuss referrals across Greater Adelaide and regional South Australia where we can arrange support. People often ask us about Adelaide CBD, Norwood, Port Adelaide, Marion, Salisbury, Tea Tree Gully, Onkaparinga, Playford, as well as Mount Barker. Naming a suburb here is a starting point — we always confirm travel, rostering and fit for your situation before support starts.

What happens after you refer

Referrals from Adelaide and across South Australia come through our national intake team, with local hubs in Docklands (Melbourne) and West Perth. Call 1300 380 692, email admin@alphacommunitycare.com.au, or use the online forms. Before anything starts, we confirm what support can be arranged near you, and when. We aim to get back to you within 1 business day.

It helps if you can share the participant’s goals, how the plan is managed (agency, plan or self-managed), the supports you are looking for, the suburb, and any hospital or urgency dates. We will not start supports on a promise we cannot keep.

What support can look like in Adelaide

Depending on the plan, that might mean help at home with daily routines, community nursing visits, support coordination to keep providers organised, a short respite stay, or Supported Independent Living with a consistent team. We talk through options in plain English and only propose what we can actually arrange.

Who we work with

We work with SA support coordinators, LACs, hospital discharge planners, plan managers, and participants or families.

Supports we can discuss for Adelaide

This hub covers the NDIS services on our live Services page that match our approved registration groups — including SIL, SDA, support coordination (0106), community nursing (0114), daily living, in-home support, community participation, and short or medium term accommodation (0115). Complex or justice-related referrals are considered only under those approved groups; we do not claim Specialist Positive Behaviour Support (0110) or Specialised Support Coordination (0132). For SIL-focused questions, use the city SIL page linked below.

Working with families and plan managers in Adelaide

Plan managers can send booking or service-agreement questions to admin@alphacommunitycare.com.au. If you are a family member, call 1300 380 692 and we will talk through which supports fit the plan and what information we need next. If you already have a support coordinator, ask them to include Alpha when they compare providers for Adelaide. You stay in control of the decision — we just make the next steps clear.

When you get in touch, you will speak with intake about real next steps — not a sales script. If we are not the right fit for Adelaide right now, we will say so, and we will still try to leave you clearer about what to ask next.

NDIS services we can discuss

These link to our live service pages. Intake confirms what can be arranged near you before anything starts.

Supported Independent Living (SIL) — 24/7 in-home support in a shared or individual household.

Specialist Disability Accommodation (SDA) — Purpose-built housing pathways for eligible participants.

Support Coordination — Help understanding, activating and using an NDIS plan.

Community Nursing Care — In-home nursing for medication, wound care and complex health support.

Assistance with Daily Living — Personal care, meals, household tasks and everyday routines.

In-Home Support — Flexible one-to-one support in the participant's own home.

Community Participation — Social connection, outings and community access matched to goals.

Short Term Accommodation (STA / respite) — Short supported stays for planned breaks or transitions.

Medium Term Accommodation (MTA) — Bridging accommodation while a longer-term home is arranged.

Forensic Disability Services — Complex / justice-pathway SIL referrals considered only under our approved SIL and daily-living registration groups — not a separate Commission registration group.

More in this city

Supported Independent Living in Adelaide — City SIL page

Supported Independent Living in Adelaide — Supported Independent Living (SIL)

Support Coordination in Adelaide — Support Coordination

Common questions

How do Adelaide referrals work?

Referrals from Adelaide and SA come through our national intake team, with local hubs in Docklands (Melbourne) and West Perth. Before anything starts, we confirm what support can be arranged near you, and when.

Are you a registered NDIS provider?

Yes. Alpha Community Care Pty Ltd is a registered NDIS provider (4050094311; ABN 31 644 871 723).

Which suburbs do you consider?

We take referrals from across Greater Adelaide and regional SA. Intake confirms suburb-level capacity before support begins.

Can support coordinators refer directly?

Yes. Use the coordinator referral form or email admin@alphacommunitycare.com.au with plan and suburb details.

How quickly will you reply?

We aim to get back to you within 1 business day.

Ready to talk?

Make a referral or call intake on 1300 380 692. Email admin@alphacommunitycare.com.au.

Our Services

Daily Living
Supported Independent Living
Support Coordination
Community Participation
Community Nursing Care
Forensic Disability Services
In-Home Support
Specialist Disability Accommodation
Short Term Accommodation
Medium Term Accommodation