NDIS Respite & STA in Melbourne

Short Term Accommodation (STA) and respite give participants and carers a planned break with supported accommodation. In Melbourne, dates and vacancies need to be confirmed before anyone travels. Our Docklands hub is here to help with these conversations for Victoria.

Tell us preferred dates, support needs, accessibility requirements and whether the stay is planned or urgent. We will not say a Melbourne stay is available unless we have confirmed an option. Medium Term Accommodation is a separate service if a longer bridge is needed.

What happens after you refer

1. Call 1300 380 692 or email admin@alphacommunitycare.com.au, or use Make a referral.
2. Share plan details, suburb and the support you need.
3. We confirm what can be arranged near you, and when.
4. Only then do we talk through agreements and a start date.

People often ask about Docklands, Brunswick, Coburg, Footscray, Essendon, Box Hill. Naming a suburb helps us respond — we still confirm capacity each time.

We aim to get back to you within 1 business day.

More detail on the national service page: Respite & Short Term Accommodation. For the full Melbourne overview, see Back to the Melbourne hub.

A note for families and coordinators

You do not need perfect paperwork to start a conversation. Call 1300 380 692 or email admin@alphacommunitycare.com.au with what you know. We will help you work out the next step for Melbourne in plain English, including who else needs to be involved (for example a support coordinator, LAC, discharge planner or plan manager).

Related links

Back to the Melbourne hub

Short Term Accommodation (STA)

Make a referral

Common questions

Ready to talk?

Make a referral or call intake on 1300 380 692. Email admin@alphacommunitycare.com.au.